Admin Usage Report

The Admin Usage Report gives administrators visibility into user activity and workspace creation over time. Leverage the report to understand adoption, track engagement trends, and support planning as workflow volume changes.

The report includes two views: Users and Workspaces.


Users Report

The Users tab shows monthly usage for internal users and client users across your portal. The report helps admins track adoption and engagement trends over the past 12 months.
 

What the Users Report Includes

  • Total registered internal users: Total internal users added to the organization

  • Active internal users: Internal users who engaged with Moxo during the selected month

  • Total registered clients: Total client users added to the organization

  • Active clients: Client users who engaged with Moxo during the selected month
     

Accessing the Users Report

  1. Navigate to the Admin Portal.

  2. Click Usage Report in the left-side menu.

  3. Select the Users tab.

  4. Use the Select Month dropdown to choose a month (up to the past 12 months).

 

 

 

Workspaces Report

The Workspaces tab shows how many workspaces were created within a selected date range. This report give admins clearer visibility into workflow volume, adoption, and template usage over time.
 

What the Workspaces Report Includes

  • Total workspaces created within the selected date range

  • A monthly breakdown of workspaces created

  • A visual chart showing trends and patterns
     

Operational Insights From Workspace Reporting

  • Understand adoption of flow workspaces across teams

  • Monitor workflow volume and throughput over time

  • Spot periods of increased or reduced activity

  • Support capacity, staffing, and support planning based on demand
     

Accessing the Workspaces Report

  1. Go to the Admin Portal.

  2. Click Usage Report in the left-side menu.

  3. Select the Workspaces tab.

  4. Set a Date Range to analyze workspace creation for a specific period.