Out of Office Management


Admins can set an out of office status for an internal user, from the admin portal, provided the user has not already set their own out-of-office status in the portal.


To set the user as out of office:

  1. Click Admin in the top tool bar. 
  2. A new window will automatically open taking you into the Admin portal.

  3. Inside the Admin portal, click on the Internal Users tab in the left side menu.
  4. Click on the ellipsis ‘...’ icon to the right of the user whom you would like set as out of office.
  5. Click on Out of Office from the drop down menu. A side panel will open on the right with further configuration options.

  6. You can toggle the Out of Office switch to 'On' to set the user as out of office. Once the switch is turned on, additional fields will be revealed, prompting you to fill in necessary information, such as the date and a message.


  1. Choose both the Start Date and End Date to designate the user as out of the office for a specific duration. Alternatively, you can leave the End Date open to keep the user out of the office indefinitely until manually turned off.

  2. You can compose a default Message that will automatically display on the user's profile and when others attempt to contact them.

  3. To appoint a backup user during the absence of the primary user, select the desired backup user. This will include the user in workspaces while the primary user is away.

  4. Click Save to reflect the changes.